This is the quantity of baggage a passenger may carry without charge. It is expressed in extra piece, kilograms and/or dimensions.

*   The third piece is considered excess baggage.
** The second and third piece is considered excess baggage.

• Children over two years maintain the same baggage allowance as adults.
• Children under 2 years (infants) have right to baggage allowance 1 piece of 23 kg (50lb) from or through USA, for the rest of Routes 1 piece of 15 kg (33lb).

EXCESS BAGGAGE: This refers to extra pieces, kilograms and dimensions in excess of baggage allowance. An additional charge shall be paid for transportation of excess baggage. The extra baggage that a passenger can carry is subject to restrictions and space availability.

*NOTE: sport equipment to GPS is subject to charge anytime

**NOTE: any article that exceed the 45kg and/or 114” must be transported by cargo.

• Tame accepts only until 3 extra pieces in total per passenger. (2 extra pieces in domestic flights and 1 extra piece on international flights).
• Exempting the oversize of the infants cars and assistance devices for disable passengers.
• The maximum oversize be (150cm high + 65cm long + 75cm wide) 290cm total linear.

If your flight has a section with a partner airline, IATA regulations for baggage allowance applies.
This regulationindicates the following:

• If baggage allowances for both operators are the same, this rule applies.
• If baggage allowances are different, the most important airlinepolicy applies (Most Significant Carrier). The most important airlineis defined by the IATA.

To understand who the most relevant operator is, IATA divided air traffic into three areas:

• Area 1: North America, South America, Central America and Hawaii.
• Area 2: Europe, Africa, Middle East.
• Area 3: Asia and Oceania

The most important airline will depend on the intersections which airlines made in the following order:

1. First operator who cross from one area to another. Example: the operator who cross from America to Europe.
2. First operator who cross from one sub-area to another.  Example: the operator who cross from South Americato North America.
3. When traveling within a sub-area governs the first international operator of that area.Example: a flight from Ecuador to Brazil applies the first international operator.

Air Traffic Division, according to IATA

Exceptions:

• When the origin, destination or farthest point of a ticket is a place of USA, baggage allowance of the first flight will apply to the entire route, no matter if the ticket has a stop (stopover).
• In case of code share flights that include a point in USA, the most relevant operator will be the airline that sold the ticket.

Reimbursement for expenses will be based upon provable direct or consequential damages. Contact the Lost & Found Department for more information, This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

For travel to United States, TAME E.P.´s liability for any form of damage as a result of loss, damage or delay in delivery of a passenger's personal property shall limit to the fair value at the time of loss, damage or delay and will not exceed $3,500.00 USD for each passenger, except for wheelchairs and other assistive devices.

For international travel to which the Warsaw Convention applies, TAME E.P.'s liability is limited to approximately $20.00 USD per kilo up to $460.00 USD per bag for checked baggage.

For international travel to which the Montreal Convention, TAME E.P.´s liability is limited to 1,131 SDR (Special Drawing Rights) per passenger for checked baggage.

Avoid packing high-value, fragile or perishable items in your checked baggage. For domestic travel, TAME EP is not liable for loss, damage or delay in delivery of high-value, fragile or perishable items. See the following detailed listings:

• Incorrectly packed items
• Antiques, artifacts, heirlooms, collectibles, religious items and artifacts
• Antlers
• Backpacks or garment bags not designed for travel, sleeping bags and knapsacks, vinyl or other easily torn material with aluminum frames, outside pockets or with protruding straps and buckles.
• CDs, DVDs and MP3s
• Chinaware, glass, ceramics and pottery
• Computer hardware/software and electronic components/equipment
• Items in sacks or paper/plastic bags that do not have sufficient durability, without any sufficient protection to the contents
• Items that otherwise would be suitable for transportation without the cardboard box (e.g., bicycle, garment bag)
• Electronic and mechanical items, including cell phones, electronic games, and other related items
• Eyeglasses, binoculars, prescription sunglasses and non-prescription sunglasses and all other devices
• Flowers and plants
• Irreplaceable ítems, included in the passenger's checked or carry-on baggage with or without the knowledge of the airline.
• Items made of paper (e.g., advertising displays, blueprints, maps, manuscripts, business/personal documents, historical documents, photos, books, negotiable papers, securities, etc.)
• Jewelry, Money, Watches (timepieces)
• Keys
• Liquids, perfumes, alcohol/liquor and Zamzam water
• Medicines and medical equipment (when not used as assistive devices pursuant to 14 CFR 382.3)
• Musical instruments
• Natural fruit products
• Perishable items such as food (e.g., fruits and vegetables, dry ice, tobacco)
• Photographic/cinematographic/audio/video equipment, cameras and related items
• Precious metals or stone
• Tools, battery powered hand tools, tool boxes/containers, automotive towbars
• Totally unprotected items such as tennis racquets and umbrellas, either individually checked or tied/strapped to the outside of bags
• Silverware, knives and swords
• Works of art such as paintings or sculptures

In the course of normal handling, your baggage may show evidence of use. TAME E.P. is never liable for destruction, loss or damage that results from an inherent defect, quality or vice of the baggage; also is not liable for loss, delays and/or damage that results from a security inspection of any local or federal Entity.
For domestic travel, TAME E.P. is not liable for conditions that result from normal wear and tear such as:

• Minor cuts, scratches, scuffs, dents and soil
• Damage to wheels, feet, extending handles and items of fragile or perishable items
• Damage as a result of overweight bags
• Loss of external locks, pull straps, security straps, or zipper tabs
• Manufacturer’s defects or ítems not desined for travel

• With items such as musical instruments, sporting goods and items such as assistance in the mobility of adults and infants.
• Accepted as checked baggage within the allowed franchise; if the weight is exceeded, you must cancel the corresponding charges for excess baggage.
• It must be packed in a rigid box or original packaging, so that the stow or packaging is resistant and protects the article from bumps, dents, tears or any damage that may be caused by the handling and transportation of the item.
• Packed items will not be send only in liners, even if it is their original packaging.
• All checked musical instrument, transported under limited responsibility conditions only.

MUSICAL INSTRUMENTS

The transportation of Musical Instruments carried out in its proper packaging within the allowed baggage allowance of each passenger.

As carry-on luggage, you can bring with you on board the plane:

• Small instruments such as musical instruments being this: Flutes, violins, etc.; as long as they go inside their corresponding case and in passenger custody.
• The passenger may bring on board, a guitar as his personal item, additional of their 8 kilos hand luggage ; provided that once the boarding is finished there is room in the plane passenger´s cabin otherwise your item will be sent to the warehouse.

SPORTS EQUIPMENT

• Sporting goods packed in a rigid box or its original packaging in such a way that its packaging would be resistant and protects the item from bumps, dents, tears or any damage that may be caused by the handling and transportation of this item.
• Packed items will not be send only in liners, even if it is their original box.
• All invoiced items transported under limited responsibility conditions only.

The following sporting goods are considered within the allowed baggage allowance:

• Bicycles: Duly packed in a box or properly packaged, with flat tires and the pedals completely covered. Racing bicycles and touring bikes and with one seat only.
• Golf Equipment: one bag, from one to 14 golf clubs, 12 golf balls and 1 pair of golf shoes, in their respective bag.

• Diving Equipment: one air tank (empty of oxygen), one air regulator, one pair rubber fins, one air fishing gun, one diving mask, one wet suit and one weight belt, all together not exceeding 20 kg.
• Bowling Equipment: one pair of shoes, one ball and one case.
• Fishing Equipment: two fishing rods, one fishing reel, one fishing net, one pair of boots and one fishing tackle box.
• Ski Equipment: one pair of water or snow skis, one pair of snowshoes, one pair of ski boots, one pair of skis and poles, one mask with a breathing tube, ski snowboard/wakeboard.
• Surfing Equipment: Maximum two surfboards per passenger, packed inside the same case. Transportation accordingly with the equipment to be operated. Surfboards properly packaged.
• Wind Surf Equipment: one windsurf board not exceeding 115 inches of length, one mast, one sail and one kit for equipment assembly.
• Camping Equipment: one camping tent, backpacks, sleeping bags and camping items.
• Bow and Arrow: one bow, arrows, one accidents protection kit.
• Tennis Equipment: Tennis racquets and balls in their respective case.
• Body board
• Firearms and Sporting Arms: Correctly packaged and in their own containers.
• Canoes: TAME shall not accept canoes, boats, kayak or Jet Ski as baggage.
• Parachute and Gliders: Parachutes must have the regulatory dimensions and weight for transportation. Gliders not allowed due to their dimensions.
• Knives and Scissors: Knives, pocketknives, blades and scissors cannot go in the hand luggage.
• Balls: These may be carried on board or checked, without the need of completely deflated.

One sports equipment allowed per passenger. If these items exceed the baggage allowance, the corresponding rates are charged.

ITEMS FOR INFANTS (baby carriage)

• Baby carriage taken to the boarding gate, registered for transport in the warehouse once at the plane´s gate.
• Alternatively, accepted at the check-in counter and registered directly.
• It is free of baggage charges, as long as traveling with the infant and comply with the allowed franchise.
• The baby carriage not transported on board.

WHEEL CHAIR

• A wheelchair permitted in addition to the allowed franchise on the flight.
• Wheelchairs taken to the boarding gate, registered for transport in the warehouse once at the plane´s gate.
• Alternatively, accepted at the check-in counter and registered directly.
• It is free of baggage charges, as long as the chair is for the passenger´s personal use.